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All issuesVolume 340, Issue 2IT NewsCxO

CEOs Are Being Left Baffled at the High Cost of Moving to AI - Shockingly Enough, Sacking Human Workers Isn't Resulting in Huge Savings

TechRadar, Thursday, July 9th, 2026

Executives expecting AI to cut costs by replacing workers are stunned by high, usage-based AI bills instead.

Business leaders are increasingly confused by the true cost of AI adoption, having assumed that automating or replacing human workers would deliver large savings.

A KPMG report cited by TechRadar found nearly a third of executives struggle to understand their organization's AI operating costs. The shift to usage - and consumption - based pricing means expenses scale unpredictably rather than dropping.

As a result, anticipated savings from layoffs are being offset by infrastructure, API, and operational spending, exposing a gap between C-suite expectations and the economics of enterprise AI.

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