Security As A Shared Responsibility Between Provider And Customer
Salesforce, Thursday, January 22nd, 2026
We follow the Shared Responsibility Model and believe security is a shared responsibility between Salesforce and its customers.
Trust is the #1 value at Salesforce, and nowhere is that more evident than in how we protect customer data. As the technology landscape evolves to a new era defined by artificial intelligence (AI), the way we approach security must evolve with it. However, one constant remains: keeping data secure is a team sport. It requires a clear understanding of who's responsible for what to ensure that innovation never comes at the cost of security.