The New Frontier Of Physical AI: How Salesforce And NVIDIA Turn Robots Into Enterprise Agents
Salesforce, Monday, January 5th, 2026
As a global leader in service management, Salesforce is moving beyond digital support to the physical world. By bridging the gap between enterprise workflows and the real world, we are entering the era of Physical AI, where Agentforce agents can perceive, reason, and take action within our physical spaces to power the Agentic Enterprise.
Today, Salesforce and NVIDIA are expanding their strategic collaboration by demonstrating how to turn autonomous robots into a productive virtual workforce. In our deployment at Salesforce Tower, we have connected Cobalt's security robots to Agentforce, and are now using NVIDIA's visual AI to act as the robots' 'eyes.' This allows the robots to see office issues, like a door left open or a security hazard, and automatically trigger a fix through Salesforce, rather than just recording hours of video for a human to review.