How Salesforce Is Using Agentic AI To Turn Clicks Into Customers
Salesforce, Wednesday, June 11th, 2025
Agentforce drives 40% faster lead qualification and 100,000+ AI-powered conversations on Salesforce.com - turning static site traffic into real business outcomes
Enterprise websites should welcome customers in, but too often they push customers away. Visitors bounce between buried menus, endless tabs, and thousands of articles - only to leave without the answers they came for.
That's where Agentforce, the agentic layer of Salesforce's digital labor platform, comes in. Acting as real-time digital concierges on Salesforce.com, autonomous AI agents engage visitors, answer questions, and route qualified leads - all without human intervention.