Delivering Predictable Outcomes in the AI Era
BMC Software, Tuesday, October 20th, 2026
BMC's Ram Chakravarti argues agentic AI governance is what lets non-deterministic AI run inside processes built on certainty.
BMC's Ram Chakravarti says enterprise IT has spent decades engineering predictability into systems so payments clear and workloads run the same way every night.
AI is the first technology deployed at scale that can give different, equally defensible answers to the same input.
He says the challenge is embedding non-deterministic AI inside processes built on certainty.
An agent belongs in production when its work completes, the evidence behind its decisions is visible and a person can still intervene, which is the role of agentic AI governance.