IT Modernization: Still a Make-or-Break Project for CIOs
CIO, Monday, October 5th, 2026
BlackLine CIO Sumit Johar says AI has redefined modernization, making recent SaaS look like legacy and dashboards ripe for replacement.
CIO.com profiles BlackLine CIO Sumit Johar, who says the definition of modernization has shifted so much in two to three years that much of what was built recently now looks like legacy.
He is reviewing the SaaS portfolio, especially point solutions, to test whether each is worth its cost or whether IT can build something better with AI.
Natural-language access is also changing which applications need modernizing, as dashboards may shrink when people can simply ask ERP and CRM systems questions.