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All issues › Volume 343, Issue 1 › IT Vendor News › OpenAI

Sophos Cuts Threat Investigation Time by 96% with OpenAI Daybreak

OpenAI, Friday, October 9th, 2026

Sophos uses OpenAI Daybreak to cut threat investigation time by 96% and resolve 52% of MDR cases end to end with AI.

Sophos, which protects more than 625,000 organizations, combines OpenAI models with its own threat intelligence, response playbooks and expertise through OpenAI Daybreak.

OpenAI reports an average response time of 89 seconds for agent-handled cases, a 96% reduction in investigation time, and 52% of Sophos MDR cases now resolved end to end by AI.

The story frames the effort as scaling Sophos's security expertise as frontier capabilities also spread to attackers.

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