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All issues › Volume 342, Issue 5 › IT Vendor News › Salesforce

Agentic AI and the Future of Work: What It Means for Salesforce Practitioners

Salesforce, Tuesday, September 29th, 2026

Salesforce looks at how agentic AI is changing what practitioners build and how they work, and where roles go next.

Salesforce examines how agentic AI is reshaping work for admins, developers and other Salesforce practitioners, arguing that technology shifts first, new work emerges next and roles then form around that work, as with cloud, mobile and data, only faster now.

Software is moving from tools that wait for an operator to systems that interpret context, reason and act.

AI now handles much of the manual execution, with agents able to plan, build, evaluate and iterate for hours, so practitioners should follow the work to see where their roles are heading.

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