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All issues › Volume 342, Issue 4 › IT News › Humor

BOFH: The Helldesk Opens Its Third Eye and Ascends to a Higher Plane of Troubleshooting

The Register, Friday, September 25th, 2026

BOFH satirizes 'holistic' troubleshooting after the Boss demands a softer approach to fixing a virus-hit laptop.

In this BOFH comic column, the Boss pushes IT to take a more 'holistic' approach to troubleshooting instead of its usual blunt methods.

The narrator responds by weaponizing the request, treating a virus-infected laptop with homeopathic dilution, amethyst pyramids, and rearranged office furniture instead of antivirus software.

The stunt backfires spectacularly when the user sets his office on fire trying to open his 'fourth chakra,' forcing a return to conventional antivirus software all along. The piece skewers management jargon divorced from technical reality.

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