Questions to Ask ERP Vendors Before Using AI Agents
TechTarget, Wednesday, September 23rd, 2026
Five questions executives should ask ERP vendors about AI agents covering value, audit trails, security, and scale.
The article lists five questions C-suite leaders should ask ERP vendors before deploying AI agents:
- what tasks the agent performs and its real business value;
- whether comprehensive audit trails exist for inputs, reasoning, and actions to support compliance and bias detection;
- whether data security meets regulations like GDPR and HIPAA without training external models on corporate data;
- whether the agent has proven enterprise-scale deployments over 3-6 months; and how well it integrates with existing workflows and systems.
James stresses keeping high-stakes decisions under human control.