Delivering Real Value: Why Enterprise Success Starts with Choice, Trust and Execution
SUSE, Thursday, September 24th, 2026
SUSE cites a customer survey showing 89% ease-of-doing-business scores and rising loyalty across its portfolio.
SUSE shares results from a customer survey of 348 respondents showing an 89% ease-of-doing-business score, up 14 points year over year, with strong marks across its Linux, Cloud Native and Edge portfolios.
Its Customer Reference Program achieved a 76.2 Net Promoter Score, notably higher than non-participants.
Customers cited three recurring themes: stable, reliable products that "just work" in production, responsive and personalized support, and freedom from vendor lock-in through open source. The piece is framed as validation of SUSE's customer engagement approach rather than a specific product or technical announcement.