Healthcare AI Needs A Reality Check W/Mikkel Finsen #450
You've Been Heard, Tuesday, September 1st, 2026
IT leader Mikkel Finsen discusses rebuilding core technology systems at Open Door Family Medical Center, emphasizing that healthcare organizations must prioritize simplified infrastructure, business resilience, and strict governance over market hype when implementing AI.
Technology leader Mikkel Finsen joins host Mike Kelley to share insights from his career transition from corporate IT at KPMG to leading digital infrastructure in non-profit healthcare.
He details how his team simplified their network and established clear application recovery priorities after overcoming a major ransomware attack and post-COVID challenges.
Turning to artificial intelligence, Finsen stresses that healthcare AI must focus on practical, patient-centered use cases—such as ambient documentation—governed by human validation, controlled data access, and rigorous staff training.