The AI-Native Service Provider: How Service Providers Can Participate In The AI Value Chain
Juniper, Thursday, September 25th, 2025
AI has evolved from a futuristic concept into a power force that's reshaping industries around the globe. In fact, according to recent surveys and projections, the AI landscape is experiencing explosive growth:
- 92% of companies plan to increase AI investments over the next three years, fueling a competitive race to harness its benefits
- The generative AI (GenAI) market is projected to reach $467 billion by 2030, with a 27% compounded annual growth rate
Communication service providers (CSPs) are at the front of this transformation. In 2024, 71% of CSPs focused on AI and GenAI initiatives to enhance customer experiences and streamline operations.