Mastering Communication: How Tone And Body Language Shape Your Message
PeopleTek News, Tuesday, August 20th, 2024
We all know that being an effective communicator is a major part of being a successful leader, but we may not be aware that communication is broken down into three segments.
Researcher Albert Mehrabian first analyzed the components of a face-to-face conversation and found that:
- Our words account for only 7% of how our message is interpreted
- Our tone accounts for 38% of the message
- The remaining 55% is attributed to our body language
Our body language provides signals about our mood, how engaged we are, and our level of receptiveness (this applies to both the sender and receiver of the message).
We need to be keenly aware of our posture, how we are standing or sitting, if we are using hand gestures, and if we are making eye contact (and hopefully not rolling our eyes!).