eWeek, Thursday, November 30,2023
AWS Aims To Reinvent Contact Centers With Gen AI
Learn how AWS is looking to reinvent contact centers with generative AI. Discover the features and benefits of this new technology.
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Vol 308 · Issue 5
Call Centers — Archive · Vol 308 Issue 5
2 articles that week
Destination CRM, Wednesday, November 29,2023
Three Contact Center Resolutions For 2024
IT'S THAT TIME OF YEAR, dear reader! Holiday displays are up in every store, radios everywhere are playing that Mariah Carey song (you know the one), and I have inexplicably begun craving eggnog despite being oh so very lactose-intolerant.
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