Back Issues/Search Home → Archive → Popular →

All sectionsArchive › Vol 334 · Issue 4

SF IT AI — Archive · Vol 334 Issue 4

5 articles that week

Tuesday, February 24th, 2026: 2:00 PM to 3:00 PM

AI-Powered IT Service Desks: What's Next for ITSM (Feb. 24th)

Vol 334 · Issue 4 · 2026-01-30

Learn how forward-thinking organizations are using AI to reduce ticket volume, accelerate resolution times, and improve service experiences without increasing headcount. Gain clarity on where to focus your efforts and how to take meaningful next steps toward an AI-driven service desk.

more →
AI-Powered IT Service Desks: What's Next for ITSM (Feb. 24th)