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Salesforce — Archive · Vol 305 Issue 3

3 articles that week

Salesforce News, Friday, August 18,2023

1 In 6 Shoppers Have Used Generative AI For Purchase Inspiration - Salesforce Report

Vol 305 · Issue 3 · 2023-08-18

A new survey of 2,400 shoppers and 1,125 retail leaders in 17 countries indicates that the retail industry is again on the precipice of major disruption. After just a few months in the public consciousness, generative artificial intelligence is already making an impact on retail, with 17% of shoppers reporting they've already used generative AI for purchase inspiration.

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Salesforce News, Thursday, August 17,2023

How Salesforce Uses Data Cloud To Fuel Its Own Business

Vol 305 · Issue 3 · 2023-08-17

Throughout Salesforce's 24-year history, the company has been on a mission to create a 360-degree view of every customer. With the introduction of Data Cloud, that vision is becoming a reality.

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Salesforce News, Wednesday, August 16,2023

Chief Scientist For Salesforce Ai Offers A Glimpse Into The Future Of Generative AI

Vol 305 · Issue 3 · 2023-08-16

Nearly 7 in 10 workers say generative AI will help them better serve customers, so it's no wonder companies are clamoring to understand how they can use the technology to their advantage.

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