Contact Center Pipeline, Wednesday, January 7th, 2026
Answering The Challenges
Contact centers are facing a wide array of environmental, financial, operational, and regulatory challenges.
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Vol 334 · Issue 1
Call Centers — Archive · Vol 334 Issue 1
3 articles that week
AITHORITY, Tuesday, January 6th, 2026
Contact Center AI Accelerates The Transformation Of Customer Service
Industry reports highlight rapid adoption of automation, analytics, and AI-driven support tools across global customer service operations
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Contact Center Pipeline, Monday, January 5th, 2026
Contact Center Pipeline Magazine: Inside Our January 2026 Issue
There is just something special about the first days of a new year. I love that we are facing a new, blank slate. A new beginning. There is something special about a whole new year unfolding ahead, all 365 days!
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